1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, remember your preferences, and provide basic analytics to site owners. Cookies do not contain personal information by themselves, but in some cases they can be linked to personal information we already hold about you.
2. Cookies We Use
We use a minimal set of cookies on Bizsure, described below:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| Session cookie | Essential | Maintains your quote progress and login state across pages. | Session (deleted when browser closes) |
| OTP session | Essential | Temporarily stores your OTP verification status during the quote flow. | 10 minutes |
| Agent auth token | Essential | Authenticates agent portal sessions via Microsoft SSO. | 24 hours |
| Analytics (anonymised) | Analytics | Tracks anonymised page views and user flow data to help improve the platform. | 12 months |
3. Essential Cookies
Essential cookies are strictly necessary for Bizsure to function. Without them, the site cannot operate correctly. These cookies do not track you or collect any personal information beyond what is necessary to run the session. We do not require your consent to set these cookies.
Examples include cookies that remember your quote progress, your OTP session, and your authentication state in the agent portal.
4. Analytics Cookies
We may use anonymised analytics cookies to understand how visitors use Bizsure — for example, which pages are visited most, where users drop off in the quote flow, and how long sessions last. This data helps us improve the platform.
Analytics cookies do not identify you personally. You can opt out of analytics cookies by adjusting your browser settings or by contacting us.
5. Third-Party Cookies
When you proceed to payment, you may be redirected to a third-party payment provider (DPO Pay or RealPay). These providers may set their own cookies on your device, which are governed by their respective privacy and cookie policies. Alpha Direct has no control over third-party cookies.
6. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete all cookies or cookies from specific sites
- Block all cookies or third-party cookies
- Set your browser to notify you before a cookie is placed
Please note that disabling essential cookies will prevent Bizsure from functioning correctly, and you will not be able to complete a quote or purchase a policy.
For instructions on managing cookies in your browser, visit:
7. Changes to This Policy
We may update this Cookie Policy from time to time. The current version will always be available on this page. Continued use of Bizsure after any update constitutes acceptance of the revised policy.
8. Contact Us
If you have questions about our use of cookies, please contact us at privacy@alphadirect.co.bw.